All our practices are open Monday to Friday: 8.30am – 5.00pm
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
In providing a quality health service our practices comply with the Code of Health and Disability Services Consumers’ Rights.
If you feel your rights have been breached please let us know, we welcome any opportunity to improve our standard of service and uncover any problems. You may add a comment to our suggestion box or make a complaint verbally or in writing, alternatively should you feel unable to do so you may have the support of an independent advocate from the Health and Disability Commissioners office by phoning 0800 11 22 33. For more information about our complaints process please ask any member of staff.